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Open nowPosted 23 hours ago

Operations & Customer Service Coordinator – Golf Club Rentals

David Kennedy154 open roles

Where
Balearic Islands, Spain
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Your applicationOpen nowOperations & Customer Service Coordinator – Golf Club RentalsDavid Kennedy · Balearic Islands, Spain

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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. David Kennedy postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 23 hours ago

David Kennedy median: 6 days open

The posting

David Kennedy Recruitment is working with a specialist golf club rental company that helps travelling golfers enjoy their holidays without transporting their own equipment, and is seeking to onboard an Operations & Customer Service Coordinator to join their team in Palma de Mallorca.

This is a varied, hands-on position combining golf equipment preparation, rental coordination, customer service and local logistics, with full ownership of the day-to-day operation on the island.

Position: Operations & Customer Service Coordinator

Location: Palma de Mallorca, Spain

Model: On-site

Employment type: B2B contract

DUTIES AND RESPONSIBILITIES:

  • Clean, inspect and prepare complete golf club sets for each rental booking
  • Check every set contains the correct clubs, bags and accessories and is presented to a high standard
  • Coordinate and carry out equipment deliveries and collections at agreed customer locations
  • Manage reservations, scheduling, stock availability and equipment returns
  • Respond professionally to customer enquiries, calls and emails, resolving issues promptly
  • Track golf sets, identify missing or damaged equipment and maintain accurate records
  • Take ownership of the daily workflow, ensuring all orders are ready and delivered on time
  • Help improve operational efficiency and the overall customer experience

REQUIREMENTS:

  • Excellent spoken and written English
  • Strong organisational and time-management skills
  • Practical, hands-on approach, happy to clean, handle and transport golf equipment
  • Confident dealing with customers and coordinating multiple daily bookings
  • Good computer skills, including email and booking systems
  • Reliable, punctual and comfortable working independently
  • Full driving licence
  • Based in Palma de Mallorca or within reasonable commuting distance
  • Flexible during busy golfing and holiday periods
  • Comfortable working as a self-employed contractor, invoicing for services

Advantages

  • Spanish language skills
  • Knowledge of golf equipment or an interest in golf
  • Previous experience in rental operations, tourism, hospitality, logistics or customer service
  • Experience with online bookings, social media or digital marketing

BENEFITS:

  • Company van supplied
  • Responsibility for local operations in one of Europe's popular golf destinations
  • Opportunity to work independently and make a real impact on customer satisfaction
  • Role within an established international golf rental business
  • And many more!
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