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Open nowPosted 37 hours ago

Service Manager

EURES job mobility portal375,625 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowService ManagerEURES job mobility portal · Groot-Amsterdam, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 37 hours ago

EURES job mobility portal median: 3 days open

The posting

- Werken bij YoungCapital - - Jouw profiel Service Manager bij ING in Amsterdam Apply as a Service Manager at ING in Amsterdam. You'll support Wholesale Banking Tech services in an international environment. Dit kan al binnen twee minuten 36 uur per week Tussen €6.500 en €10.000 Per maand Wat ga je doen? For ING, we're looking for a Service Manager to join the COO Tech & Transformation Service Management team, which supports Wholesale Banking Tech NL services in an international environment. You act as a trusted advisor on service and contract management, representing the service delivery organisation towards its consumers, as well as the consumer towards its providers. You make sure services are consumed and managed correctly, meet their contractual obligations and deliver value. This is a coordinating and managing role rather than owning specific services. You support the definition of services in the Service Catalogue, oversee contracts from initiation to renewal or termination, and monitor provider and vendor performance against SLAs and KPIs. You work with Risk, Finance, Legal, Compliance and Procurement to ensure contracts and services comply with regulations such as DORA and guidance from the ECB and EBA. You produce risk profiling forms, Statements of Service, Intra-Entity Service Agreements, KPI reporting and Service Review meetings, support audits, and report on performance and risks to senior stakeholders. This role is heavy on stakeholder management: you work daily with IT Leads, Country Managers, Chapter Leads and colleagues abroad across the 7-8 Tech domains of Wholesale Banking Tech. You work closely with Service Managers in the ING Hub. The role is based in Amsterdam, with a minimum of 2 office days per week (HBP/Cedar). This is a replacement role, with expected extension until at least June 2027. Wat wij bieden - Gross monthly salary of €6,000 to €10,389 (depending on experience) - An interesting orch...

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