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Open nowPosted 196 days ago

Assistente de Relacionamento - Atendimento Multicanal

inoveben60 open roles

Where
Belo Horizonte, Minas Gerais, BR
Work mode
On site
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Your applicationOpen nowAssistente de Relacionamento - Atendimento Multicanalinoveben · Belo Horizonte, Minas Gerais, BR

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on inoveben's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. inoveben postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 196 days ago

inoveben median: 1 days open

The posting

Empresa em ascensão no segmento de tecnologia, contrata Assistente de Relacionamento - para atuar na equipe de Atendimento Multicanal e desenvolver as seguintes atividades:

- Atender aos clientes por telefone, Whatsapp, E-mail, Chat e Redes Sociais e Google prestando informações, esclarecendo dúvidas e encaminhando demandas; - Prestar suporte para dúvidas sobre produtos, pedidos, faturamento, entregas e prazos. - Registrar todas as interações e demandas no sistema (CRM, ERP ou planilhas); - Atualizar o status de chamadas e garantir o acompanhamento adequado. - Tratar solicitações simples (cancelamentos, devoluções, reembolsos); - Escalar demandas mais complexas quando necessário; - Garantir o cumprimento dos prazos de retorno ao cliente; - Seguir políticas internas, boas práticas e padrões de qualidade; - Assegurar a confidencialidade de dados e informações sensíveis dos clientes. - Interface com as áreas de Vendas, Desenvolvimento e Financeiro para alinhamento e resolução de demandas; - Sinalizar problemas recorrentes ou sistêmicos ao time de gestão.

Diferenciais: - Experiência com trâmites cartorários; - Conhecimento nos setores imobiliário, financeiro ou agronegócio.

Jornada presencial Horário de trabalho de segunda a sexta-feira das 08:00 ás 18:00

Se você possui um perfil atento, dinâmico e resoluto essa oportunidade é para você!!!

Para se destacar nesta posição, buscamos um profissional com: - Ensino médio completo; - Experiência prévia no atendimento ao cliente será considerado um diferencial; - Excelente comunicação verbal e escrita; - Familiaridade com ferramentas de tecnologia e sistemas de informação; - Habilidade para trabalhar em equipe e com diversas funções; - Organização, agilidade e atenção aos detalhes.

Além de um ambiente de trabalho agradável e oportunidades de crescimento, oferecemos um pacote de benefícios que inclui:

- Vale Transporte ou combustível;; - Vale Refeição; (R$ 34,99 por dia) - Participação nos Lucros (PL) - Férias remuneradas

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