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Open nowFirst seen 10 hours ago

Executive - CRM, Admin & Business Support

InTalent Asia789 open roles

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Your applicationOpen nowExecutive - CRM, Admin & Business SupportInTalent Asia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on InTalent Asia's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. InTalent Asia postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 10 hours ago

InTalent Asia median: 2 days open

The posting

WE ARE HIRING: Executive – CRM, Admin & Business Support

Location: Colombo, Sri Lanka

Employment Type: Full-Time

Work Arrangement: Onsite

Industry: Automotive

About the Role

Our client is seeking a proactive and customer-focused Executive – CRM, Admin & Business Support to provide front-office coordination, customer relationship management, administrative support, and cross-functional business assistance across multiple departments.

This role is ideal for a dynamic individual who enjoys customer interaction, business coordination, administration, and supporting operational excellence within a fast-paced business environment.

Key Responsibilities

Customer Relationship Management

  • Conduct customer and lead follow-up calls to maintain engagement and support business development initiatives.
  • Collect customer feedback and maintain accurate CRM records.
  • Support customer retention and loyalty programmes.
  • Monitor customer interactions and ensure timely follow-up on inquiries and requests.
  • Gather market and competitor information to support business decision-making.

Reception & Customer Service

  • Manage front-office reception activities and welcome customers and visitors professionally.
  • Respond to customer inquiries and direct requests to relevant departments.
  • Ensure a positive customer experience through professional communication and service.
  • Handle inbound calls and coordinate communication effectively.

Administration & Business Support

  • Provide business support and coordination across Sales, Marketing, Finance, HR, and showroom operations.
  • Coordinate meetings, schedules, and administrative requirements.
  • Manage filing systems, documentation, quotations, invoices, and sales-related records.
  • Prepare business correspondence and maintain operational records accurately.
  • Support the preparation of reports, presentations, spreadsheets, and business documents.

Office & Showroom Coordination

  • Coordinate office administration, supplies, maintenance, and operational requirements.
  • Support showroom operations and day-to-day business activities.
  • Ensure administrative processes are executed efficiently and accurately.
  • Assist departments with coordination and follow-up activities as required.

Requirements

  • Minimum 2 years of relevant work experience.
  • Diploma in Marketing, Business Studies, or a related discipline.
  • Experience in administration, business support, coordination, customer service, or reception-related functions.
  • Hands-on experience using ERP-type systems will be an advantage.
  • Experience working with PABX systems and office communication tools will be beneficial.
  • Excellent command of spoken and written English is essential.
  • Strong customer service and interpersonal skills.
  • Strong communication and coordination abilities.
  • Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
  • Ability to prepare professional reports, presentations, and business documentation.
  • Strong organizational skills with attention to detail.
  • Age between 20–28 years.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you!

Our client is looking for skilled individuals to fill the role of Executive – CRM, Admin & Business Support.

Apply now and see how you can be the perfect fit for this exclusive position!

#InTalentAsia #CareerOpportunity #JobVacancy #CRMExecutive #BusinessSupport #Administration #CustomerService #ClientRelations #Reception #OfficeAdministration #AutomotiveIndustry #BusinessOperations #CareerGrowth #ElevateYourCareer

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