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Open nowPosted 131 days ago

应用工程师

kwh0jtf778/229043152 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now应用工程师kwh0jtf778/229043 · Shanghai, Chinese Mainland
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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 131 days ago

The posting

1. 客户技术支持:为客户提供激光雷达产品售前和售后技术支持,帮助客户分析和解决产品使用中的各类技术问题,包括硬件和软件故障诊断、数据异常等,确保激光雷达产品在其项目上的正常运行。 2. 产品优化反馈:收集并分析客户的反馈和产品在现场应用中的表现,协助产品和研发团队改进产品性能和可靠性。 3. 产品应用培训:为客户及内部商务团队提供产品操作、维护和故障排除的培训,提高整体技术支持水平。 4. 技术文档:编写和维护产品应用相关技术文档,包括产品维护手册和故障排查指南等,以便更好地支持客户和内部团队。 5. 跨部门协作:与研发、产品和质量管理团队紧密合作,推动产品的持续优化和升级。

1. 学历背景:本科及以上学历,电子工程、自动化、光电工程等相关专业优先。 2. 经验要求:具有激光雷达、光学传感器或相关产品的应用工程经验,有FAE(现场应用工程师)或支持工程师经验者优先。 3. 技能要求: --熟悉激光雷达的原理及其在自动驾驶、机器人等领域的应用场景。 --具备基础的编程能力和数据分析能力,能配合客户需求进行简单的参数调整或功能配置。 --熟悉常用的故障排查工具和方法,具备优秀的问题解决能力。 4. 加分项:英语口语流利,并且具有良好的沟通能力,能够清晰传达技术信息。

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