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Open nowPosted 21 days ago

SENIOR SERVICE ENGINEER

Legrand Group Opportunities - Join us396 open roles

Where
Bengaluru, Karnataka, India
Work mode
On site
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Your applicationOpen nowSENIOR SERVICE ENGINEERLegrand Group Opportunities - Join us · Bengaluru, Karnataka, India

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. Legrand Group Opportunities - Join us postings stay open a median of 17 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.8%30 days
  6. 59.0%60 days
This job: posted 21 days ago

Legrand Group Opportunities - Join us median: 17 days open

The posting

Job Description

The Senior Service Engineer will be responsible for delivering comprehensive after‑sales support for 3‑phase electrical and digital systems across Karnataka. The role involves troubleshooting, maintenance, and performance optimization of installed equipment, as well as acting as the primary service coordinator for the 1Ph department. You will work closely with sales, engineering, and field teams to ensure customer satisfaction and uphold NEDS’s high standards of service excellence.

Responsibilities

  • Provide on‑site and remote troubleshooting for 3‑phase systems post‑sale.
  • Coordinate service schedules, dispatch technicians, and track job progress.
  • Perform preventive maintenance and corrective repairs on electrical and digital equipment.
  • Document service reports, root‑cause analyses, and corrective actions in the CRM system.
  • Collaborate with the engineering team to implement design improvements based on field feedback.
  • Train junior service staff and customers on proper operation and maintenance procedures.
  • Manage spare parts inventory and ensure timely availability for critical repairs.
  • Maintain compliance with safety standards, company policies, and regulatory requirements.

Qualifications

  • Diploma or degree in Electrical/Electronic Engineering or related field.
  • Minimum 5 years of experience in after‑sales service of 3‑phase electrical systems.
  • Proven track record in service coordination and team leadership.
  • Strong diagnostic skills and hands‑on experience with digital control systems.
  • Excellent communication skills in English and Kannada.
  • Ability to travel across Karnataka and work flexible hours as needed.
  • Familiarity with industry standards (IEC, IS) and safety regulations.
  • Proficiency in using service management software and MS Office suite.
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