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Open nowFirst seen 5 days ago

Cross Dock Supervisor

Nearshore Business Solutions63 open roles

Where
Monterrey, Nuevo Leon, Mexico
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Your applicationOpen nowCross Dock SupervisorNearshore Business Solutions · Monterrey, Nuevo Leon, Mexico
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Nearshore Business Solutions postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Nearshore Business Solutions median: 2 days open

The posting

Job Title: Cross Dock Supervisor

Location: Monterrey , Mexico – On-Site

Type of Contract: Full-Time Employee via GP (Employer of Record)

Salary Range: Market Rates

Language Requirements: Strong English communication skills (assumed based on regular interaction with customers and external partners)

Openings: 2 Positions

Target Start Date: November 2

Our client is seeking a skilled Cross Dock Supervisor with experience in warehouse supervision, cross-dock operations, and logistics to join their growing team. You will play a key role in managing inbound and outbound freight transactions, coordinating with third-party logistics personnel, and resolving operational issues on the warehouse floor. Your work will directly impact freight accuracy, shipment timeliness, and overall cross-dock performance.

Key Responsibilities

  • Execute receiving and shipping transactions accurately within the Warehouse Management System (WMS).
  • Verify physical freight against packing lists, bills of lading, manifests, and other shipment documentation.
  • Coordinate daily workflows and compliance requirements with third-party logistics (3PL) warehouse personnel.
  • Manage outbound shipment coordination according to customer carrier schedules and freight requirements.
  • Serve as the first point of contact for discrepancies, damaged freight, and system-related issues, using customer portals as required.
  • Maintain accurate paperwork, digital records, shipment photos, and documentation for non-compliant or exception shipments.
  • Monitor cross-dock lanes, trailer loading and unloading activity, and key performance indicators to support timely and efficient operations.

Must-Have Qualifications

  • Minimum 2 years of experience in warehouse supervision, cross-dock operations, logistics, or a closely related environment.
  • Hands-on experience with Warehouse Management Systems; experience with Körber WMS is strongly preferred.
  • Proficiency with Microsoft Office tools and the ability to work comfortably with customer and logistics portals.
  • Strong verbal and written communication skills for coordinating with customers, vendors, carriers, and 3PL partners.
  • Proven ability to identify and resolve shipping discrepancies and operational issues in a fast-paced environment.
  • Strong attention to detail when reviewing freight, shipment documentation, and inventory records.

Preferred Qualifications

  • Previous experience supervising cross-dock or high-volume freight operations.
  • Familiarity with Körber WMS.
  • Experience tracking and reporting warehouse or logistics KPIs.
  • Experience working directly with external carriers, customers, and third-party warehouse teams.
  • Strong organizational and documentation-management skills.
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