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Open nowPosted 23 hours agoWe saw it 95 min after it went up

Spare Parts Manager (Human)

Neura Robotics367 open roles

Where
Metzingen / Riederich
Work mode
On site
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Your applicationOpen nowSpare Parts Manager (Human)Neura Robotics · Metzingen / Riederich

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Neura Robotics postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: posted 23 hours ago

Neura Robotics median: 6 days open

The posting

In Service & Academy, you make sure our customers and service partners can keep their NEURA robots running. As Spare Parts Manager, you own spare parts end to end: what we offer, how an order becomes a delivery, what it costs, and how the business grows.

How you work

You are part of the Service & Academy team and report to the Head of Service & Academy. You work closely with Service Engineering, Development, Supply Chain, Finance and Sales.

Your mission & challenges

Your responsibilities, in order of priority:

1. Define spare parts

- Define the spare parts portfolio for each NEURA product, together with Development and Service Engineering

- Classify parts (e.g. wear parts, critical parts, recommended stock) and decide on which level they are replaced

- Own spare parts master data and part numbering in our ERP system, and keep them current with every product change

2. Set up spare parts processes

- Set up the process from quotation and order to delivery, returns and warranty handling

- Build the demand forecast from installed base, failure data and lead times, and use it to define stock strategy: what is stocked where and when to replenish

- Track KPIs such as availability and delivery lead time, and train the service team and partners

3. Define spare parts pricing

- Define pricing model and price lists for spare parts, kits and exchange parts

- Review prices and margins regularly, aligned with the Service Partner Program

4. Grow the spare parts business

- Analyze installed base and sales data to forecast spare parts revenue

- Develop offers such as spare parts kits and an online ordering channel, together with service partners and Sales

- Set revenue and margin targets, report on progress and feed recurring failures back to Development

What we are looking for

Must-have:

- Degree or comparable qualification in industrial engineering, supply chain, mechatronics, business or a related field

- Several years of experience in spare parts management or aftersales, ideally in robotics, machinery or automotive

- Experience in setting up spare parts processes, demand forecasting and pricing

- Hands-on experience with ERP systems (master data, inventory, purchasing)

- Structured, independent and comfortable building things from scratch

- Good language skills in German and English

Nice to have:

- Experience with Microsoft Dynamics 365 Business Central

- Technical understanding of robotics or mechatronic systems

- Experience with service partner or distributor networks

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