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Open nowPosted 338 days ago

Gerente de Relacionamento

RH Grandes Talentos787 open roles

Where
Vila Olimpia - SP, São Paulo, BR
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Your applicationOpen nowGerente de RelacionamentoRH Grandes Talentos · Vila Olimpia - SP, São Paulo, BR
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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 338 days ago

The posting

Descrição da vaga

Responsável por definir estratégias, liderar equipes e garantir o atingimento das metas de vendas e crescimento da empresa, promovendo o desenvolvimento de negócios, a gestão de contas P/M/G e a expansão da atuação no mercado. Responsabilidades e atribuições:

Gerenciar a implantação de projetos nos clientes, garantindo prazos, escopo e qualidade; Atuar como ponto focal do cliente, promovendo um relacionamento próximo e de confiança; Alinhar expectativas entre o cliente e as áreas internas da empresa; Acompanhar o progresso das etapas da implantação, identificando riscos e propondo soluções; Monitorar indicadores de sucesso e satisfação do cliente; Promover a retenção e fidelização, identificando oportunidades de expansão (upselling/cross-selling); Garantir a transição fluida para o time de atendimento/Customer Success após a implantação; Elaborar e apresentar relatórios de status e resultados da implantação para clientes e liderança interna; Executar iniciativas comerciais e estratégicas, contribuindo com insights e oportunidades de negócio; Elaborar relatórios gerenciais e apresentar resultados à diretoria; Estabelecer padrões e processos para o atendimento e relacionamento; Gerenciar equipes de relacionamento, garantindo performance, alinhamento e desenvolvimento dos profissionais; Fortalecer a imagem e a presença da empresa junto ao mercado, representando institucionalmente quando necessário.

Requisitos e qualificações:

Formação Acadêmica: Pós Graduação Administração, Vendas, Marketing ou áreas correlatas.

Conhecimentos Intermediários em gestão de projetos, implantação de sistemas e serviços, relacionamento com o cliente, análise de dados.

Conhecimentos avançados no pacote office.

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