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Open nowPosted yesterday

Air Import Coordinator

rhe958 open roles

Where
Cranford, United States of America
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Your applicationOpen nowAir Import Coordinatorrhe · Cranford, United States of America
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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. rhe postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted yesterday

rhe median: 13 days open

The posting

What You Can Expect:

  • Coordinate air import shipments from pre-alert through customs clearance and final delivery, including consolidated and direct shipments.
  • Monitor flight schedules, arrival dates, shipment milestones, cargo availability, and airline/terminal release status.
  • Review and process import documentation, including MAWBs/HAWBs, commercial invoices, packing lists, arrival notices, and other required shipping documents.
  • Coordinate with customers, airlines, ground handling agents, customs brokers, truckers, warehouses, overseas agents, and origin offices to ensure timely clearance, cargo release, and delivery.
  • Ensure required shipment information and documentation is provided for U.S. air import and customs processes, including applicable advance cargo reporting requirements.
  • Track shipments throughout the transportation cycle, proactively communicate status updates, and resolve flight delays, documentation issues, customs holds, discrepancies, and service exceptions.
  • Prepare and distribute arrival notices and required documentation to customers, customs brokers, consignees, and other parties.
  • Monitor airline and terminal storage deadlines, cargo availability, and potential storage and other accessorial charges.
  • Maintain complete and accurate shipment files within the freight forwarding/TMS system in accordance with company standards.
  • Review airline and vendor invoices, reconcile shipment costs, and ensure accurate and timely customer billing.
  • Support quotations, rate requests, and commercial activities as required.
  • Coordinate cross-trade shipments and collaborate with Rhenus offices and partners globally.
  • Work closely with Sales, Finance, and Operations to ensure a seamless customer experience.

What You Bring:

  • 2+ years of hands-on air freight forwarding experience, with a strong focus on import operations.
  • Demonstrated experience independently coordinating air import shipments from pre-alert through final delivery.
  • Strong knowledge of Master and House Air Waybills (MAWB/HAWB), arrival notices, import documentation, cargo release processes, Incoterms, and international air shipping procedures.
  • Knowledge of U.S. air import requirements, customs clearance processes, and applicable advance cargo reporting requirements.
  • Experience coordinating with customs brokers, airlines, ground handling agents, overseas agents, truckers, and warehouses.
  • Understanding of airline and terminal storage charges, cargo availability deadlines, and other air import-related accessorial charges.
  • Experience with time-critical shipments, cross-trade shipments, and international agent coordination is an asset.
  • Dangerous Goods (DG) certification or experience handling hazardous air cargo under IATA requirements is an asset.
  • Experience using freight forwarding/TMS platforms; CargoWise experience is an asset.
  • Excellent communication and customer service skills, with the ability to build strong relationships across internal and external stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize multiple shipments in a fast-paced environment.
  • Exceptional attention to detail and accuracy, particularly when preparing shipping documentation and managing operational records.
  • Attention to Detail and Accuracy a must: Strong attention to detail required for documentation and day-to-day tasks.
  • A proactive, team-oriented mindset with strong problem-solving skills and a commitment to delivering exceptional customer service.
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