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Open nowPosted today

Senior Executive - Front Desk Operations

rhe958 open roles

Where
Mumbai, India
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Your applicationOpen nowSenior Executive - Front Desk Operationsrhe · Mumbai, India
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The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. rhe postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted today

rhe median: 13 days open

The posting

What You Can Expect:

Key Responsibilities

Front Desk & Reception Management

  • Manage and oversee the main reception area, ensuring it remains organized, presentable, and welcoming at all times.
  • Greet visitors, clients, and employees in a courteous and professional manner.
  • Maintain visitor records and ensure proper entry and exit procedures are followed as per company policy.
  • Issue visitor passes and coordinate with concerned departments for guest approvals.

Visitor Handling & Coordination

  • Inform employees of visitor arrivals and coordinate meeting arrangements when required.
  • Assist guests with basic information regarding office location, meeting rooms, or directions.
  • Ensure smooth movement of visitors within the premises in line with security and administrative protocols.

Courier & Mail Management

  • Coordinate and manage incoming and outgoing couriers at the main gate.
  • Maintain courier registers/logs and ensure proper acknowledgment from concerned departments.
  • Coordinate with security personnel for smooth courier entry and dispatch.
  • Ensure timely distribution of courier packages and official documents to relevant stakeholders.

Administrative Support

  • Handle incoming calls at the reception and direct them to the appropriate departments.
  • Maintain reception registers, logs, and documentation related to visitors and courier movement.
  • Coordinate with security and housekeeping teams to ensure reception and lobby areas are maintained.

Compliance & Security

  • Ensure adherence to entry and exit procedures, courier handling protocols, and company policies.
  • Report any irregularities or security concerns observed at the reception area to the Admin Head.

What You Bring:

Key Skills & Competencies

  • Good communication and interpersonal skills
  • Professional appearance and demeanor
  • Basic computer knowledge (MS Office, email handling)
  • Ability to multitask and stay organized
  • Strong coordination and customer service orientation

Qualification & Experience

  • Graduate in any discipline preferred
  • 1–3 years of experience in reception/front desk or customer-facing role preferred
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