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Open nowPosted 11 days ago

Customs Declarant

rhe937 open roles

Where
Dover, United Kingdom
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Your applicationOpen nowCustoms Declarantrhe · Dover, United Kingdom

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. rhe postings stay open a median of 18 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 11 days ago

rhe median: 18 days open

The posting

Business Unit:

BU ALS Customs Services

Business Line:

BL ALS Customs Services

Target Hire Date:

2026-10-30

What You Can Expect:

  • Working within a team of dedicated Customs Declarants to process daily customs workloads on behalf of our customers.
  • Completing all types of customs declaration to the highest standard and customer satisfaction.
  • Creating, monitoring, and discharging NCTS transit documents to the highest standard and customer satisfaction.
  • Supporting the maintenance of ETSF inventories and other customs-warehousing related procedures.
  • Communicating with customers on a regular basis to provide output, transparency, and measure customer satisfaction.
  • Ensuring that all customs documentation produced meets all applicable laws and compliance standards.
  • Supporting the Customs Supervisor in the day-to-day operational running of the team and providing advice where required.
  • To report all complaints and compliance issues and ensure corrective action is taken.
  • Contribute regularly to continuous process improvements by sharing ideas, suggestions, issues and solutions regularly with supervisors and management.

Principle Duties & Responsibilities

  • Monitor and proactively pick-up on incoming orders via all communication channels and systems.
  • Review supporting documents provided in relation to the required clearance to ensure customs clearances are compliant and in accordance with customs and company regulations.
  • Prepare and process import, export, and transit customs entries in accordance with customs regulations, laws, or procedures using provided customs software and monitoring pending clearances.
  • Calculate customs taxes owed on shipments where applicable.
  • Inform accounting team where applicable and support the collection of any debts.
  • Communicate with customers on any enquiries.
  • Liaise with HMRC regarding compliance issues as required in conjunction with supervisors and managers.
  • Support with administrative duties in relation to the recovery and finalization of clearances.
  • Create customer records in the database and ensure all required information and documentation (customers instructions, forms, applications etc) are accurately in place and take corrective action if required.
  • Execute compliance checks and report any irregularities, support with internal and external compliance audits
  • Proactively follow up on training programmes.
  • Contribute to a healthy team spirit, respect and apply the values of the company, contribute to its vision and mission.

What You Bring:

  • Excellent communication skills.
  • Excellent organisational skills.
  • Ability to work independently and as part of a team.
  • Pro-active approach to work, managing own workloads.
  • Consistency applied to all tasks assigned.
  • Attention to detail and high level of accuracy in their work.
  • Ability to deal with customers’ problems efficiently and professionally.
  • Strong team player who is self-motivated, reliable, trustworthy, and conscientious.
  • Awareness of GB, EU & 3rd Country customs regulations and procedures.
  • Awareness of logistics and transport procedures across different modalities (Air, Ocean, Road, Rail).
  • Awareness of international trade regulations and practices (e.g., INCOTERMS, VAT regulations, trade agreements, sanctions).
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