The posting
Position: Admin/Executive Assistant
Number of hours: 24 hours/week Schedule: Monday to Saturday, 10:00 am - 2:00 pm, UK Time
Tasks required:
- Support daily operations and coordination across three salon locations
- Assist in overseeing salon staff and onboarding new team members
- Prepare and send weekly KPI progress reports
- Manage and respond to emails, WhatsApp, phone calls, and CRM communications
- Maintain and update the Fresha CRM system
- Manage schedules, appointments, and staff coordination
- Assist with CEO calendar management and team communication
- Organize and maintain client records and business documents in Google Drive
- Create documents, forms, and reports using Google Workspace
- Assist with basic design or content tasks using Canva and provide general administrative support
Requirements:
- Proven experience as an Administrative Assistant, Executive Assistant, or similar role
- Experience using Fresha CRM (preferred)
- Strong organizational and multitasking abilities
- Familiarity with Canva for basic design tasks
- Excellent written and verbal English communication skills
- Strong customer service mindset
- Ability to work independently and collaboratively within a team
- Comfortable using Google Workspace (Drive, Docs, Forms)
- Advanced IT proficiency, with the ability to quickly learn new systems
- Excellent communication, organization, and problem-solving skills
- Minimum qualifications: GCSE in English and Maths



