The posting
Position: Cold Caller
Number of hours: 40 hours/week
Schedule: NZ Time, 9AM - 6PM
Tasks required:
- Cold call prospects to sell the products and services of the client
- Provide information about products features, prices etc. and present their benefits
- Ask pertinent questions to understand the customers requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Upsells customers to larger products, more extensive packages, or higher priced services
- Keep detailed record of call logs and enter data accurately and consistently into the company's database
- Must have the ability to create responses aligned with the companys messaging and drive the conversation to an appointment
- Generate and source out leads through various channels
- Other ad hoc tasks that would be assigned
Requirements:
- Proven work experience as a virtual Cold Caller/Telemarketer or a relevant role is required
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to call, connect, and interact with potential customers
- Prior work experience with New Zealand or Australian clients/companies is preferred but not required
- Knows how to craft responses and do meaningful conversations
- Very particular on the process of sourcing out leads and what tools to use
- Clear and concise communicator with a neutral English accent and effective verbal communication skills
- Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision
- Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
- Ability to work independently and in a team-oriented environment



