The posting
Position: Cold Calling Representative
Number of hours: TBA Schedule: GMT Timezone
Key Responsibilities
- Conduct outbound cold calls to prospective customers using company-provided lead lists and prospect databases.
- Introduce the company's products or services professionally and communicate the value proposition clearly.
- Identify and engage relevant decision-makers to generate interest and potential business opportunities.
- Qualify prospects by asking relevant questions, understanding their needs, and assessing their suitability for the company's offerings.
- Handle initial objections professionally and respond to prospect questions using approved scripts and information.
- Follow up with prospects consistently through phone calls, emails, and other approved communication channels.
- Schedule appointments, sales calls, or meetings with qualified prospects for the sales or business development team.
- Maintain accurate records of calls, conversations, prospect responses, follow-ups, and lead status in the CRM.
- Meet established performance targets, including daily call volume, contacts reached, qualified leads, and appointments booked.
- Provide regular updates on calling activities, prospect feedback, and campaign performance.
- Coordinate with the sales team to improve calling scripts, outreach strategies, and lead qualification processes.
Qualifications
- Proven experience in cold calling, telemarketing, outbound sales, appointment setting, or lead generation.
- Excellent verbal English communication skills and a clear, confident, professional phone presence.
- Comfortable making high volumes of outbound calls and speaking with new prospects.
- Strong prospecting, persuasion, relationship-building, and objection-handling skills.
- Ability to engage decision-makers, qualify prospects, and generate interest in products or services.
- Resilient and comfortable handling rejection while maintaining a positive and professional attitude.
- Strong follow-up skills and the ability to work toward measurable calling and appointment-setting targets.
- Experience using CRM systems, dialers, call-tracking tools, or lead management platforms.
- Good organizational skills and attention to detail when documenting prospect interactions.
- Ability to work independently, manage time effectively, and meet daily or weekly performance goals.
- Reliable internet connection, a suitable remote working setup, and a quiet environment for making calls.



