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Open nowFirst seen 2 days ago

Customer Service Representative - SD05082025 - FTCS

Rippedboxstation421 open roles

Where
Manila, Metro Manila, Philippines
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Your applicationOpen nowCustomer Service Representative - SD05082025 - FTCSRippedboxstation · Manila, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Rippedboxstation's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Position: Customer Service Representative Number of hours: 40 hours/week Schedule: 7AM-4PM PST



Tasks required:

  • Respond to customer inquiries via email, chat, or ticketing systems in a professional and timely manner
  • Log and manage customer interactions using our support tools and CRM
  • Collaborate with cross-functional teams (e.g., Product, Engineering) to escalate and resolve complex issues
  • Send updates and daily reports in a timely manner
  • Answer and route phone calls accurately; take messages when necessary
  • Contribute to internal documentation and help center articles as needed
  • Follow standard operating procedures (SOPs) for customer service interactions, documentation and issue resolution
  • Complete other administrative tasks as assigned

Requirements:

  • 1+ years of experience in a customer support voice role
  • Excellent written and verbal communication skills in English
  • Strong troubleshooting and problem-solving skills
  • Experience using support tools like Zendesk, Intercom, HubSpot, or similar platforms
  • Ability to grasp complex technical concepts and explain them clearly to users
  • Self-motivated with strong time management skills in a remote work environment
  • Friendly, patient, and customer-focused attitude
  • Able to work in a graveyard shift



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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Rippedboxstation's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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