The posting
Position: General Virtual Assistant
Number of hours: 20 hours/week
Schedule: PST
Tasks Required:
- Develop and assign unique SKUs for Nabis products.
- Ensure SKU accuracy and consistency across platforms.
- Generate SKUs for Eaze products, adhering to platform-specific guidelines.
- Confirm proper categorization and seamless integration.
- Ensure quick processing and updates within 24 hours for designated tasks or submissions.
- Maintain quality and timeliness under tight deadlines.
- Submit orders accurately to respective systems or platforms.
- Track and confirm receipt and processing.
- Manage batch creation for Nabis products, including assigning SKUs and aligning batches with product details.
- Complete and submit product details to Eaze platform.
- Ensure product visibility and compliance with Eaze's guidelines.
- Accurately calculate and process remittance payments.
- Record payment details and address discrepancies promptly.
- Prepare and process invoices for Possible and Winterstone every two weeks.
- Confirm accuracy and timely submission of invoices.
- Compile, analyze, and deliver a comprehensive monthly sales report.
- Highlight trends, key metrics, and actionable insights.
- Revise and update menus with new products, promotions, and pricing.
- Perform routine checks to ensure accuracy and relevance.
- Design and print Certificates of Analysis (COA) stickers for product packaging.
- Create visually appealing flavor and display stickers for product branding.
- Regularly coordinate with Nabis on tasks such as:Bundling orders for efficiency. Rescheduling delivery days. Managing credit memos.
- Conduct weekly calls to review ongoing tasks, address challenges, and align on priorities.
- Coordinate with other team members and departments to ensure seamless communication and task completion.
- Other ad hoc tasks that would be assigned
Requirements:
- Proven work experience as a General Virtual Assistant or a relevant role
- Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.)
- Strong proficiency in office software and communication tools
- Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar)
- Excellent verbal and written English communication skills
- Discretion and the ability to handle confidential information
- Excellent phone, email and instant messaging communication skills
- Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
- Adaptability and a proactive mindset
- Ability to work independently and in a team-oriented environment
- Self-disciplined and organized; able to consistently perform with limited supervision



