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Open nowPosted 208 days ago

IT SUPPORT SPECIALIST / ERP FINANCE (M/W/D)

wilken42 open roles

Where
DE_Ulm
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Your applicationOpen nowIT SUPPORT SPECIALIST / ERP FINANCE (M/W/D)wilken · DE_Ulm

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on wilken's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 208 days ago

The posting

DEINE MISSION BEI UNS

Du arbeitest an einer zentralen ERP-Lösung für Organisationen mit gesellschaftlicher Verantwortung – u. a. im Gesundheits-, Sozial- und kirchlichen Umfeld. Unsere ERP p/5 Software bildet geschäftskritische Prozesse ab und sorgt dafür, dass diese Organisationen zuverlässig arbeiten können. In dieser Rolle verbindest du technisches Verständnis mit echtem Nutzen für Menschen und Organisationen:

  • Du bearbeitest Support-Tickets inklusive Analyse, Priorisierung und Lösung unter Einhaltung definierter SLAs.
  • Du unterstützt Kund:innen im täglichen Umgang mit der ERP p/5 Lösung und trägst aktiv zu einer positiven Customer Experience bei.
  • Du arbeitest eng mit internen Fachabteilungen zusammen, um nachhaltige Lösungen für wiederkehrende Probleme zu entwickeln.
  • Du übernimmst Verantwortung über den Einzelfall hinaus und identifizierst Verbesserungen für Support- und Serviceprozesse.
  • Du unterstützt die Optimierung der Übergabe von Beratung zu Support und hilfst dabei, Prozesse klarer und effizienter zu gestalten.

DAS BRINGST DU MIT

  • Du bringst technisches Verständnis mit und hast idealerweise erste Erfahrung im ERP-Support oder in der Arbeit mit ERP-Systemen.
  • Du verfügst über fachliche Kenntnisse in kaufmännischen Prozessen, z. B. in Finanzbuchhaltung, Materialwirtschaft, Anlagenbuchhaltung oder Controlling.
  • Du verstehst kaufmännische Zusammenhänge und kannst diese sicher im Umgang mit ERP-Systemen anwenden.
  • Du kommunizierst klar und serviceorientiert – schriftlich wie mündlich – und arbeitest gerne im Team.
  • Du hast sehr gute Deutschkenntnisse und kannst dich sicher mit Kund:innen und internen Teams abstimmen.

BENEFITS

  • Flexible Arbeitszeitmodelle für mehr Freiraum in Deinem Alltag
  • Mobiles Arbeiten - wir bieten Dir die Möglichkeit im Homeoffice zu arbeiten
  • Modernes Arbeitsumfeld, das produktives und angenehmes Arbeiten ermöglicht
  • Individuelle Weiterbildungsmöglichkeiten für Deine persönliche und fachliche Entwicklung
  • Sportliche und soziale Events, die den Teamspirit stärken
  • Gesundheits- und Nachhaltigkeitsangebote, die Dich und Deine Zukunft unterstützen

Hier geht’s zu unseren Benefits.

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