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Open nowPosted 712 days ago

Freelance - Senior ITSM Berater/Entwickler mit BMC Tools

workidentity96 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowFreelance - Senior ITSM Berater/Entwickler mit BMC Toolsworkidentity · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on workidentity's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 712 days ago

The posting

Einleitung

Vorab die Key Facts: - Full Remote Einsatz möglich (evtl. 2-4 mal im Jahr Termine in Hamburg) - Vollzeit Auslastung - Start asap - Laufzeit ca. 12 Monate + Option auf Verlängerung

Der Auftraggeber möchte zur Vereinheitlichung seiner Service Management Prozesse das ITSM Tool „BMC Helix“ inkl. der Endanwenderplattform „BMC Digital Workplace Advanced“ des SW-Herstellers BMC einsetzen. Das Gesamtsystem wird vom SW-Hersteller in einer Grundkonfiguration ausgeliefert. Ziel dieser Leistung ist es, sowohl das ITSM-Tool als auch die Endanwenderplattform vor dem produktiven Einsatz entsprechend den Strukturen und Anforderungen des Auftraggebers zu konfigurieren, durch Entwicklungsleistungen (Customizing) an die Prozesse des Auftraggebers anzupassen sowie Schnittstellen zu anderen Tools (vorrangig zum Active Directory, zum E-Mail-System und zum ITSM-System des IT-Dienstleisters) zu entwickeln.

Deine Aufgaben

- Anforderungsanalyse und Erstellung einer Anforderungsdokumentation. Aufnahme und Strukturierung der fachlichen und technischen Anforderungen. - Customizing bestehender Anwendungen sowie Programmierung neuer Funktionalitäten und Schnittstellen - Herstellung der Wartbarkeit der Software Durchführung von Entwicklertests - Abschätzung des Implementierungsaufwands - Erstellung und Übergabe von Betriebs- und Entwicklungshandbüchern

Dein Profil

Kenntnisse in:

  • BMC Digital Workplace Advanced
  • BMC Helix
  • BMC Helix ITSM Suite
  • Active Directory

Benefits

- Full Remote Einsatz möglich (evtl. 2-4 mal im Jahr Termine in Hamburg) - Vollzeit Auslastung - Start asap - Laufzeit ca. 12 Monate + Option auf Verlängerung

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on workidentity's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • Who got the interview, and who heard nothing

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The numbers game

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