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Open nowPosted 46 days ago

产品体验测试工程师

x2-robot/index203 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now产品体验测试工程师x2-robot/index · Shenzhen, Guangdong, Chinese Mainland
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. x2-robot/index postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 46 days ago

x2-robot/index median: 1 days open

The posting

岗位职责 1. 真实用户场景测试:模拟客户真实使用环境(家庭/商场/楼宇/园区等,按业务调整)进行真机实操测试,覆盖语音交互、APP 控制、多设备联动、断网断电重连等使用端体验; 2. 客户体验评测体系:建立并持续维护用户体验评测指标(响应时长、识别准确率、交互自然度、异常提示友好度等),输出体验评分报告; 3. 问题定位与推动闭环:结合日志、抓包、调试指令完成问题初步定位,清晰还原复现路径,跟进研发修复并在真机上回归验证,直至用户体验闭环; 4. 用户反馈闭环:参与客户反馈、售后工单、舆情评价的归类分析,将线上体验问题转化为测试场景和用例资产沉淀; 5. 竞品与行业体验对标:对竞品机器人进行使用体验对比测试,输出差距分析,为产品迭代提供输入;

任职要求 1. 本科及以上学历,计算机、自动化、电子信息、机器人等相关专业; 2. 熟练使用日志分析工具、抓包工具(Wireshark / Charles / Fiddler)、adb / shell 命令进行问题定位; 3. 掌握 Python 或其他脚本语言,能编写自动化测试脚本或测试小工具者优先; 4. 具备较强的用户同理心:能从“普通人第一次使用”的视角发现问题,对交互细节敏感,对“不好用”零容忍; 5. 表达与推动能力强:能把问题讲清楚(复现步骤 + 日志 + 影响面),能跨部门推动研发、产品解决问题。

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