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Open nowFirst seen 39 hours ago

Property Administration Assistant

Affinity International15 open roles

Where
Johannesburg, South Africa, Remote
Work mode
Remote
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Your applicationOpen nowProperty Administration AssistantAffinity International · Johannesburg, South Africa, Remote
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The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 39 hours ago

The posting

OVERVIEW We are recruiting on behalf of our client for a Property Administration Assistant. Our client is a UK-based property management business seeking a reliable, English-speaking remote professional to support their day-to-day tenant and administrative operations. This is a fully remote position requiring consistent availability during UK business hours (GMT/BST). The successful candidate will play a key supporting role in keeping tenant processes running smoothly, from initiating referencing checks through to managing documentation and handling maintenance-related queries. This is a straightforward but important role suited to someone who is organised, communicates clearly, and takes ownership of their responsibilities.

KEY RESPONSIBILITIES

  • Initiate and follow up on tenant referencing checks in line with client procedures
  • Upload, organise, and maintain documents accurately within the client's property management system
  • Send tenancy-related documents to tenants for electronic signature and track completion
  • Answer inbound maintenance calls, log queries, and route them to the appropriate parties
  • Liaise professionally with tenants via phone and email on routine administrative matters
  • Provide general administrative support to the property management team as required
  • Ensure all records and documentation are kept up to date and filed correctly

REQUIREMENTS

  • Matric (Grade 12) as a minimum qualification; a National Diploma or relevant NQF Level 6 qualification will be advantageous
  • Excellent written and spoken English, with a clear and professional telephone manner
  • Solid computer literacy, including experience with cloud-based document management or CRM systems
  • Reliable fibre internet connection and a suitable, quiet home working environment
  • Ability to work consistently during UK business hours (GMT/BST)
  • Prior experience in an administrative, customer service, or property-related role

PREFERRED EXPERIENCE

  • Experience working with a UK, US, or other international client in a remote capacity
  • Familiarity with property management software or electronic signature platforms such as DocuSign or similar
  • Background in property administration, lettings support, or tenant-facing customer service
  • Experience handling inbound calls and managing queries in a professional setting

KEY COMPETENCIES

  • Strong communication skills
  • High attention to detail
  • Strong organisational skills
  • Ability to work independently
  • Professionalism and reliability
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