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Open nowPosted 7 hours agoWe saw it 7 min after it went up

Senior Product Manager

getmaple13 open roles

Where
Toronto, Ontario
Work mode
Hybrid
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Your applicationOpen nowSenior Product Managergetmaple · Toronto, Ontario

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  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 7 hours ago

The posting

Build better healthcare together

Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what’s possible every day.

Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you’ll do work that changes lives—including your own.

The role

Your responsibilities

  • Own the product strategy, roadmap, and outcomes for provider experience and clinical operations, with a focus on better care delivery and more effective, scalable operations.
  • Develop a deep understanding of providers and internal operational teams through research, data, workflow observation, and close partnership.
  • Lead initiatives from discovery through launch, measurement, and iteration, using data, feedback, and business context to make sure the squad is solving the right problems and delivering real value.
  • Bring a builder mentality to the work: get close to the details, use AI and other tools to make ideas tangible, and help the squad move quickly from a problem to a testable solution.
  • Translate complex clinical, operational, technical, and regulatory needs into clear product direction and scalable workflows.
  • Partner closely with engineering and design to shape solutions, make thoughtful trade-offs, and deliver simple, high-quality experiences.
  • Identify and validate where AI can meaningfully improve provider or clinical workflows, balancing user value, safety, feasibility, and business impact.
  • Create alignment across Clinical, Clinical, Customer Support, Product, Engineering, Data, and other partners, surfacing risks, dependencies, and changes early.

What success looks like

What you bring

  • 5+ years of product management experience in a software environment.
  • Experience leading a cross-functional product squad and taking products or meaningful features from discovery through launch and iteration.
  • Strong strategic thinking, prioritization, problem-solving, and product judgment, paired with the ability to execute.
  • The ability to use data, research, and customer insight to define outcomes and make product decisions.
  • Strong communication and stakeholder management skills, with the ability to create alignment across different teams.
  • Comfort working through ambiguity, complex workflows, and competing priorities.
  • A builder mentality and a keen interest in AI. You’re comfortable moving from strategy to hands-on problem-solving, experimenting with AI directly, and using good judgment about where it can create value.
  • A collaborative, resilient, and low-ego approach, with the ability to influence without relying on authority.
  • Bonus points for experience in healthcare or another regulated industry, provider or operational products, complex platforms or integrations, or building and launching AI-enabled products.

How we'll support you

  • Maple for you and your family: 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one
  • Comprehensive health coverage: Medical, dental and life insurance because your peace of mind—and your loved ones—matter most
  • Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialized therapy
  • Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most
  • Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
  • Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year
  • Group retirement savings plan: We're here for the long haul. Invest in your future with our group retirement plan

The details

  • Job type: Existing vacancy, full-time
  • Hiring manager: Director, Product Management
  • Location: Hybrid, Toronto (225 Richmond St W #201, Toronto, ON M5V 1W4)
  • Start date: November 2026
  • Vacation: 4 weeks
  • Pay range: $130,000 - $165,000
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