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Open nowFirst seen 5 days ago

Senior Executive / Team Leader - Operations

InTalent Asia789 open roles

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Your applicationOpen nowSenior Executive / Team Leader - OperationsInTalent Asia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on InTalent Asia's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. InTalent Asia postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

InTalent Asia median: 2 days open

The posting

WE ARE HIRING: Senior Operations Executive / Team Leader

Location: Sri Lanka Employment Type: Full Time Industry: Travel

Role Overview

We are seeking a service-driven and highly organized Senior Operations Executive / Team Leader to support the end-to-end operational management of a portfolio of luxury villas and premium properties. The successful candidate will play a key role in delivering exceptional guest experiences, maintaining operational excellence, managing vendors, and supporting business growth in a luxury hospitality environment.

Key Responsibilities

  • Support the end-to-end operational management of all villas within the portfolio, ensuring properties are maintained to the highest luxury standards.
  • Conduct regular property inspections and audits, coordinating remedial actions efficiently.
  • Support pre-arrival preparation, guest stay management, and post-departure processes.
  • Act as the primary operational point of contact for assigned properties.
  • Build trusted long-term relationships through proactive communication and exceptional service delivery.
  • Handle guest escalations with professionalism, discretion, and a solution-oriented approach.
  • Source, negotiate, and manage relationships with contractors, maintenance providers, housekeeping teams, and premium service suppliers.
  • Ensure all supplier agreements, insurance requirements, and service standards are maintained.
  • Utilize property management systems (PMS), task management tools, and communication platforms effectively.
  • Support operational budgeting, cost control, and efficiency improvement initiatives without compromising service quality.

Candidate Profile

  • 2+ years of operational experience within luxury hospitality, premium property management, or private residence services.
  • Experience leading and developing small to mid-sized teams in a service-oriented environment.
  • Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
  • Outstanding interpersonal and communication skills.
  • Proactive problem-solving capabilities with the ability to anticipate and address issues early.
  • Strong proficiency in property management systems, scheduling tools, cloud-based platforms, and Microsoft Office.
  • Fluency in English and Sinhala; additional languages will be an advantage.
  • Strong understanding of luxury customer service expectations.
  • Entrepreneurial mindset with a passion for building and improving operations.
  • High levels of integrity, professionalism, and discretion.
  • Resilience and adaptability in fast-paced environments.
  • Strong ambition to grow into greater leadership responsibilities as the business expands.

What We Offer

  • Opportunity to be part of a growing luxury hospitality and property management business.
  • Exposure to premium clientele and high-end property portfolios.
  • Career growth opportunities within a diversified regional organization.
  • Professional and collaborative working environment.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you!

Our client is looking for a skilled individual to fill the role of Senior Operations Executive / Team Leader.

Apply now and see how you can be the perfect fit for this exclusive position!

#InTalentAsia #CareerOpportunity #JobVacancy #OperationsExecutive #TeamLeader #LuxuryHospitality #PropertyManagement #VillaManagement #GuestExperience #HospitalityJobs #OperationsManagement #ElevateYourCareer

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