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Open nowPosted 28 days ago

3626: Analista de Sustentação de Sistemas / Application Support - Pleno

mazzatech45 open roles

Where
Barueri, SP, BR
Work mode
Hybrid
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Your applicationOpen now3626: Analista de Sustentação de Sistemas / Application Support - Plenomazzatech · Barueri, SP, BR
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. mazzatech postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 28 days ago

mazzatech median: 1 days open

The posting

Estamos buscando um(a) Analista de Sustentação de Sistemas Pleno para atuar na sustentação de aplicações de negócio, investigação e resolução de incidentes e melhoria contínua dos sistemas.

O profissional terá atuação em ambientes corporativos, interagindo com equipes técnicas, áreas de negócio e times locais e globais.

Principais responsabilidades:

• Atuar na sustentação e suporte técnico de aplicações de negócio. • Investigar e solucionar incidentes, incluindo análise de código-fonte, logs e banco de dados. • Participar de war rooms e atividades de troubleshooting para diagnóstico e resolução de problemas. • Gerenciar Incidentes, Problemas, Mudanças e SLAs conforme metodologia ITIL. • Atuar na integração entre sistemas, envolvendo equipes internas e fornecedores/terceiros. • Apoiar testes, correções, releases e implantações de sistemas. • Apoiar as áreas internas na identificação de problemas e oportunidades de melhoria. • Trabalhar em conjunto com equipes locais, regionais e globais.

Requisitos:

• Ensino superior completo em Análise de Sistemas, Ciência da Computação ou áreas correlatas. • 3 a 5 anos de experiência em tecnologia/sustentação de sistemas. • Mínimo de 2 anos de experiência em desenvolvimento de software, com capacidade de análise de código-fonte. • Experiência em suporte e resolução de incidentes em aplicações corporativas. • Conhecimento avançado em SQL/Banco de Dados. • Conhecimento em ITIL e gestão de Incidentes, Problemas, Mudanças e SLAs. • Inglês intermediário para interação com equipes locais e globais. • Boa capacidade de comunicação, análise e resolução de problemas.

Diferenciais:

• Experiência com ERP Oracle ou outras aplicações corporativas. • Conhecimento de infraestrutura de TI. • Experiência em ambientes integrados e com múltiplos sistemas.

Perfil desejado:

Profissional analítico, colaborativo e resiliente, com boa comunicação e capacidade de atuar sob pressão na investigação e resolução de incidentes críticos.

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