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Open nowFirst seen 17 hours ago

Agente de Seguimiento Clínico

Watu24 open roles

Where
Santo Domingo, Dominican Republic
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Your applicationOpen nowAgente de Seguimiento ClínicoWatu · Santo Domingo, Dominican Republic

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Watu's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: first seen 17 hours ago

The posting

Estamos Contratando

Agente de Seguimiento Clínico

Objetivos del cargo

  • Llamar a pacientes para informar resultados, indicaciones del médico tratante y educación en salud.
  • Cumplir con las métricas establecidas por el departamento y los lineamientos organizacionales. (promedio de llamadas efectuadas por día y por mes, duración de las llamadas, calidad de las mismas, competencias personales, servicio al paciente, entre otras).

Responsabilidades:

  • Revisar casos médicos e historias médicas de pacientes con exámenes pendientes y recordarles de dichas órdenes.
  • Llamar a pacientes para comunicarles sus resultados e indicaciones médicas, educar en salud y resolver posibles dudas.
  • Hacer seguimiento de pacientes con resultados alterados y condiciones crónicas.
  • Informar al médico tratante de alguna condición o síntoma que el paciente exprese durante la llamada, y hacerle seguimiento.
  • Confirmar/verificar información relacionada al paciente, clínicas y servicios.
  • Obtener la información necesaria de la historia médica, tales como síntomas, condiciones médicas, diagnósticos, etc.; y presentarlos al seguro del paciente para obtener la autorización del medicamento o el estudio de imagen correspondiente.
  • Transferir oportunamente llamadas al personal necesario.

Requisitos:

  • Egresado de Enfermería (TSU o Lic), Medicina o Bioanálisis.
  • Manejo de herramientas ofimáticas
  • Nivel de inglés avanzado y conversacional fluido (C1)

Competencias:

Comunicación efectiva

Responsabilidad

Orientación al detalle

Trabajo en equipo y multitarea

Inteligencia emocional

Servicio al cliente

Proactividad

Beneficious de ley

Salario Competitivo ,

Oportunidades de Crecimiento

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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