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Open nowPosted 63 days ago

机器人本体运维工程师

wcn7iq2vq1am/86371186 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now机器人本体运维工程师wcn7iq2vq1am/863711 · Shanghai, Chinese Mainland
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. wcn7iq2vq1am/863711 postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 63 days ago

wcn7iq2vq1am/863711 median: 1 days open

The posting

1. 硬件技术支持:为下游部门提供硬件维护技术支持与培训,解答产品使用中的硬件技术问题。 2. 问题响应与闭环:接收并响应现场反馈的硬件问题,到一线现场去进行初步定位与分类,包括定位机械卡顿异响、电机及传感器失效、主控系统异常等问题;将技术问题准确转接至研发团队,并跟踪闭环。 3. 交付与部署:负责机器人本体硬件对下游部门的交付及基础运维软件部署、辅助软件OTA 升级执行,确保升级流程稳定推进。 4. 运维SOP整理:根据一线问题统计,完善运维操作SOP手册。

1. 大专及以上学历,电气工程、机械工程、电子信息、自动化等相关专业,1年以上运维或售后技术支持经验。 2. 沟通表达能力强,能够清晰地向非技术人员解释技术问题,具备优秀的客户服务意识。 3. 具备丰富的硬件问题排查经验,包括结构、电气、基础软件驱动方面的问题排查及归纳分析,熟练使用各种结构拆装工具、万用表等工具。 4. 拥有消费级或工业级智能硬件产品量产后支持经验,熟悉产品上市后的支持流程与挑战。有深度参与智能硬件产品从开发到量产交付,并负责后续支持的经验者优先。 5. 具备良好的问题分类与判断能力,能快速区分问题性质并准确转接至对应团队。 6. 熟悉 Linux 系统运维,掌握Linux基础命令操作、数据打包导出等操作。

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