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Open nowPosted 49 days ago

应急研判专家-体验与服务

ByteDance18,670 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now应急研判专家-体验与服务ByteDance · Beijing, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ByteDance's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 10 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 49 days ago

ByteDance median: 10 days open

The posting

1、参与全天排班轮值，第一时间完成突发应急事件的识别、信息核实与信号定级； 2、针对用户投诉激增、舆情发酵、功能异常、安全漏洞等突发情况进行综合研判，输出事件定性报告与处置建议； 3、跟踪事件处置全流程，协调产品、研发、运营等多方资源，推动问题闭环并持续同步进展与风险状态； 4、制定并完善应急研判SOP、分级标准与处置手册，沉淀典型案例库，组织技能培训与案例分享，提升团队整体研判能力； 5、与客服、产品、研发团队建立高效联动机制，确保一线信息快速上传、处置策略快速下达，并跟踪问题修复与功能优化进度。

1、本科及以上学历，专业不限； 2、1年以上应急响应、风险研判或运营工作经验； 3、接受排班制，适应全天排班轮值，能适应突发场景下的工作； 4、信息敏感度高、逻辑清晰、决断力强，能在信息不完整的场景下独立完成事件定性与决策建议； 5、具备优秀的跨团队沟通协调能力与文档总结能力，有平台安全、内容风控、舆情监测、客服体验或线上应急经验者优先。

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