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Open nowFirst seen 3 hours ago

Back Office Gaming Support – Arabic & English

Cross Border Talents443 open roles

Pay
€1,230 a month
Where
Sofia, Bulgaria
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Your applicationOpen nowBack Office Gaming Support – Arabic & EnglishCross Border Talents · Sofia, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: first seen 3 hours ago

The posting

Back Office Gaming Support – Arabic & English

Position: Back Office Gaming Support – Arabic & English Location: Sofia, Bulgaria Work model: On-site Employment type: Full-time Salary: Basic €1,230 gross + other benefits Relocation: Not available Start date: 20 November 2026

DUTIES AND RESPONSIBILITIES:

Provide back-office support for gaming-related customer enquiries through email and chat Review and process customer requests accurately and efficiently Assist with account-related enquiries, gaming platform issues and general support requests Investigate cases by reviewing available information and following established procedures Provide clear, professional written responses in Arabic and English Maintain accurate records of customer interactions and case resolutions Escalate complex or unresolved issues to the appropriate internal teams Ensure all customer interactions comply with service guidelines and quality standards Protect customer information and handle sensitive data responsibly Contribute to efficient case management and a positive customer experience

REQUIREMENTS:

Arabic at C1/C2 level English at B2 level or above Excellent written communication skills in both languages Strong attention to detail and organisational skills Good computer literacy and ability to work with multiple systems Customer-focused mindset and effective problem-solving abilities Ability to manage workloads and meet quality and productivity targets Previous experience in customer support, back-office operations or gaming support is an advantage Willingness to work on-site in Sofia Must already be able to relocate to or work in Bulgaria independently, as relocation assistance is not available

OFFER:

Gross salary of €1,230 + other benefits Opportunity to work in the international gaming industry Professional development in back-office operations and customer support Collaborative and multicultural working environment

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