The posting
Digital Trust & Safety Analyst – German & English
Position: Digital Trust & Safety Analyst – German & English Location: Sofia, Bulgaria Work model: Hybrid Employment type: Full-time Salary: basic €1,380 gross + other benefits Relocation: Available for EU passport holders or worker permit holder within Bulgaria Start date: 27 November 2026
DUTIES AND RESPONSIBILITIES:
Review and assess gaming-related content to ensure compliance with platform policies and community standards Identify potentially harmful, abusive, inappropriate or policy-violating content Apply content moderation guidelines consistently and accurately Investigate reported content and determine appropriate actions in accordance with established procedures Review user-generated content, reports and flagged material while maintaining objectivity Escalate complex or high-risk cases to the relevant specialist teams Maintain accurate records of moderation decisions and case outcomes Protect user safety and contribute to a positive, respectful online gaming environment Meet quality, productivity and accuracy targets while managing sensitive content professionally Stay informed about policy updates and evolving online safety standards
REQUIREMENTS:
German at C1/C2 level English at B2 level or above Strong analytical skills and excellent attention to detail Ability to make fair, consistent and policy-based decisions Strong written communication and comprehension skills Comfortable working with digital platforms and content review tools Ability to manage sensitive material while maintaining professional judgement Resilience and emotional maturity when reviewing potentially disturbing content Willingness to work in a hybrid environment in Sofia Willingness to relocate to Bulgaria if required
OFFER:
Gross salary of €1,380 + other benefits Relocation assistance available Hybrid working model Opportunity to contribute to online safety and responsible gaming communities Professional development in the Trust & Safety field



