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Open nowFirst seen 2 hours ago

Rent-a-Car Customer Service Representative – Italian & English

Cross Border Talents443 open roles

Pay
€1,350 a month
Where
Plovdiv, Bulgaria
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Your applicationOpen nowRent-a-Car Customer Service Representative – Italian & EnglishCross Border Talents · Plovdiv, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: first seen 2 hours ago

The posting

Rent-a-Car Customer Service Representative – Italian & English

Position: Rent-a-Car Customer Service Representative – Italian & English Location: Sofia or Plovdiv, Bulgaria Work model: On-site Employment type: Full-time Salary: basic €1,350 gross + other benefits Relocation: Available for EU passport holders or worker permit within Bulgaria Schedule: Monday to Friday Start date: 13 November 2026

DUTIES AND RESPONSIBILITIES:

Provide professional customer support to customers of an international car rental service via phone and email Assist customers with reservations, booking modifications, cancellations and general rental enquiries Explain rental policies, vehicle options, payment procedures and additional services Support customers with questions regarding pick-up and drop-off arrangements Resolve customer concerns efficiently while maintaining a high standard of service Investigate booking-related issues and coordinate with relevant internal teams when necessary Ensure customer information and booking details are recorded accurately Handle complaints with empathy, professionalism and a solution-oriented approach Follow established procedures, service standards and data protection requirements Contribute to customer satisfaction and the achievement of service quality targets

REQUIREMENTS:

Italian at C1/C2 level English at B2 level or above Excellent verbal and written communication skills Previous customer service experience is an advantage Strong problem-solving and organisational skills Customer-focused attitude with the ability to manage challenging situations Comfortable using computer systems and handling multiple enquiries Ability to work on-site in Sofia or Plovdiv Willingness to relocate to Bulgaria if required

OFFER:

Gross salary of €1,350 + other benefits Monday-to-Friday schedule Relocation assistance available International working environment Opportunity to develop customer service and communication skills

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    The review screen in CV Rocket: how each CV was read, round by round.

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