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Open nowPosted 57 days ago

Architect Servicedesk

EURES job mobility portal518,960 open roles

Where
Midden-Noord-Brabant, Netherlands
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Your applicationOpen nowArchitect ServicedeskEURES job mobility portal · Midden-Noord-Brabant, Netherlands
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 57 days ago

EURES job mobility portal median: 6 days open

The posting

Rijen Architect Servicedesk aj4qoY27Fw f9iLk 36 - 40 uur Vast Senior Tot €5000 Korte omschrijving Als Architect Servicedesk bij Asista in Rijen kom je terecht in een nuchter Nederlands IT-bedrijf dat accountantskantoren ondersteunt bij het veilig en slim werken in de Microsoft 365-cloud. In deze inhoudelijk sterke rol versterk jij de servicedesk met diepgaande technische kennis, vertaal je ontwikkelingen naar concrete verbetervoorstellen en help je collega's dagelijks verder. Korte lijnen, eigenaarschap en continu verbeteren staan centraal. Functieomschrijving In deze rol ben jij de technische verdieping van de servicedesk én de schakel tussen dagelijkse operatie en doorontwikkeling van de dienstverlening. Je volgt actief de ontwikkelingen binnen Microsoft 365, leest releasenotes en beoordeelt welke verbeteringen relevant en haalbaar zijn voor Asista en haar klanten. Je kijkt mee met complexe tickets, signaleert patronen in incidenten en helpt collega's sneller tot de kern van een probleem te komen. Je werkt nauw samen met de Team Lead Servicedesk en Operationeel Manager: jij brengt de inhoudelijke verdieping en verbetervoorstellen in, zij bewaken de voortgang en nemen de uiteindelijke beslissingen. - Signaleren van technische risico's en kansen binnen Microsoft 365-omgevingen en vertalen naar concrete verbetervoorstellen - Meekijken bij complexe en terugkerende tickets en collega's ondersteunen in analyse en oplossingsrichting - Schrijven van handleidingen, werkinstructies en kennisdocumentatie zodat kennis duurzaam beschikbaar blijft - Verzorgen van interne begeleiding en opleiding rond Microsoft 365-onderwerpen - Bijdragen aan standaardisatie en kwaliteitsverbetering binnen de servicedesk - Microsoft Copilot actief inzetten om efficiënter te werken en kennisopbouw in het team te versterken - Afstemmen van bevindingen en verbetervoorstellen met Team Lead, Operationeel Manager en directie Dit bieden wij jou Je komt terech...

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