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Open nowPosted 29 days ago

Product Manager (12-18 Month Contract)

getmaple13 open roles

Pay
$107,000 – $119,000 a year
Where
Toronto, Ontario
Work mode
Hybrid
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Your applicationOpen nowProduct Manager (12-18 Month Contract)getmaple · Toronto, Ontario

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This job: posted 29 days ago

The posting

Build better healthcare together

Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what’s possible every day.

Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you’ll do work that changes lives—including your own.

The role

Your responsibilities

  • Own the day-to-day product work and outcomes for a defined area of Maple’s patient access journey, with support from product leadership on broader strategy and complex trade-offs.
  • Develop a strong understanding of patients and where they struggle to access care through research, data, journey analysis, and direct feedback.
  • Lead features and initiatives from problem definition through launch, measurement, and iteration, keeping the squad focused on the most valuable problems.
  • Bring a builder mentality to the work: use AI, prototyping, and other tools to make ideas tangible, test assumptions early, and help the squad get to working software quickly.
  • Partner closely with engineering and design to turn complex care options and journeys into simple, intuitive patient experiences.
  • Translate patient needs and healthcare, business, technical, and regulatory constraints into clear product direction and thoughtful trade-offs.
  • Identify and validate where AI can meaningfully improve care navigation or access, balancing patient value, trust, safety, feasibility, and business impact.
  • Keep the squad and cross-functional partners aligned by communicating decisions, progress, risks, and changes clearly.

What success looks like

What you bring

  • 2+ years of product management experience in a software environment, or equivalent hands-on experience building and launching AI-enabled digital products in another role.
  • A track record of taking a real user problem or product idea from discovery or prototype through launch and iteration.
  • A builder mentality. You’re comfortable using AI and prototyping tools directly to explore problems, test ideas, and create working versions rather than relying only on documents.
  • Strong problem-solving, prioritization, and product judgment, with the ability to define a clear outcome and make thoughtful trade-offs.
  • The ability to use data, research, and customer insight to make product decisions and measure whether the work created value.
  • Experience working closely with engineering and design to shape and deliver digital product experiences.
  • Clear communication and stakeholder management skills, with the ability to keep different teams aligned.
  • Comfort working through ambiguity and complex workflows, paired with a collaborative, resilient, and low-ego approach.
  • Bonus points for experience in healthcare or another regulated industry, consumer products, marketplaces, care navigation, complex platforms or integrations, or building AI products with real users.

How we'll support you

  • Maple for you and your family: 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one
  • Comprehensive health coverage: Medical, dental and life insurance because your peace of mind—and your loved ones—matter most
  • Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialized therapy
  • Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most
  • Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
  • Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year
  • Group retirement savings plan: We're here for the long haul. Invest in your future with our group retirement plan

The details

  • Job type: Existing vacancy, full-time, 12-18 month fixed-term contract
  • Hiring manager: Director of Product Management
  • Location: Hybrid, Toronto (500 King Street West, 2nd Floor, Toronto, ON, M5V 1L9)
  • Start date: October 2026
  • Vacation: 3 weeks
  • Pay range: $107,000 - $119,000
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