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Open nowFirst seen 10 hours ago

Receptionist (Female)

InTalent Asia793 open roles

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Your applicationOpen nowReceptionist (Female)InTalent Asia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on InTalent Asia's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. InTalent Asia postings stay open a median of 5 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 10 hours ago

InTalent Asia median: 5 days open

The posting

WE ARE HIRING: Receptionist

Location: Colombo, Sri Lanka

Employment Type: Full-Time

Work Arrangement: Onsite

Industry: Automotive

About the Role

Our client is seeking a professional, confident, and customer-focused Receptionist to serve as the first point of contact for clients and visitors. This is a highly visible customer-facing role that requires excellent communication skills, exceptional customer service capabilities, and the ability to create a positive first impression.

The ideal candidate will have strong experience in customer handling, CRM systems, and front-office operations while maintaining a professional and welcoming environment for all customers and visitors.

Key Responsibilities

Front Office & Customer Service

  • Welcome and professionally attend to clients, customers, and visitors.
  • Serve as the first point of contact for all front-office inquiries.
  • Ensure a positive and professional customer experience at all times.
  • Maintain a well-organized and professional reception area.

Customer Relationship Management

  • Manage customer interactions and records through the CRM system.
  • Follow up on customer inquiries and ensure timely responses.
  • Maintain accurate customer information and communication records.
  • Support customer engagement and relationship-building initiatives.

Communication & Coordination

  • Handle incoming calls, inquiries, and customer communications professionally.
  • Direct visitors and customers to the appropriate departments and personnel.
  • Coordinate appointments, meetings, and customer visits.
  • Liaise with internal teams to ensure customer requirements are addressed efficiently.

Client Experience

  • Assist customers with inquiries and service-related requests.
  • Handle customer concerns professionally and escalate issues when necessary.
  • Represent the company in a professional and customer-centric manner.
  • Contribute to delivering exceptional customer service standards.

Requirements

  • Female candidates preferred.
  • Minimum 2 years of experience in a Receptionist, Front Office, Customer Relations, Client Handling, or Customer Service role.
  • Hands-on experience using CRM systems is essential.
  • Strong experience in customer handling and client interaction.
  • Excellent spoken and written English communication skills.
  • Professional, confident, and well-groomed personality.
  • Strong interpersonal and communication skills.
  • Ability to handle demanding customer situations professionally and calmly.
  • Customer-focused mindset with a proactive and service-oriented approach.
  • Ability to work independently with minimal supervision.
  • Strong organizational and multitasking abilities.

Key Focus

This role is primarily focused on customer interaction, client handling, and front-office excellence, rather than administrative support activities.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you!

Our client is looking for a talented individual to fill the role of Receptionist.

Apply now and see how you can be the perfect fit for this exclusive position!

#InTalentAsia #CareerOpportunity #JobVacancy #Receptionist #FrontOffice #CustomerService #CustomerRelations #CRM #ClientHandling #AutomotiveIndustry #FrontDeskExecutive #GuestRelations #CareerGrowth #ElevateYourCareer

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