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Open nowPosted 2 days agoWe saw it 107 min after it went up

海外客服(校招)

smallrig/index55 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now海外客服(校招)smallrig/index · Shenzhen, Guangdong, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on smallrig/index's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. smallrig/index postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 2 days ago

smallrig/index median: 7 days open

The posting

1、协助回复海外客户售前、售中、售后邮件与消息,提供专业客服支持; 2、协助处理客户投诉、订单异常,跟进问题闭环,保障订单正常履约; 3、记录客户反馈,同步客户诉求,输出优化建议; 4、协助维护、更新客服 SOP,配合优化服务流程,提升服务效率。

1. 本科及以上学历,专业不限;商务英语、国贸等相关专业优先; 2. 英语读写流利,CET-4 及以上,具备英语口语能力加分;有海外客服、外贸相关实习经历优先; 3. 具备同理心,善于倾听、安抚客户情绪,服务意识强; 4. 熟练使用 Office 软件,细心耐心,责任心强,沟通条理清晰; 5. 自驱力强、学习速度快,抗压能力良好,遵守规范,善于团队协作。

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    The review screen in CV Rocket: how each CV was read, round by round.
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